Terms
of Use

01Definitions

“Platform” means the Athlo app, website, and related services. “User” means anyone who creates an account or accesses the Platform. “Content” includes text, images, videos, profiles, chat messages, rosters, documents, and other materials shared on the Platform. “Host” means a User who creates or organizes a game, session, or event. “Coach” means a User who offers coaching or training services. “Organizer” means a User who administers a team, league, or program.

02Eligibility

You must be at least 13 years old to create an Athlo account. If you are under 18, you may only use the Platform with the consent and supervision of a parent or legal guardian, and that parent or guardian agrees to be bound by these Terms on your behalf.

By using the Platform, you represent that you are legally able to enter into this agreement, that you are not barred from using the Platform under the laws of your jurisdiction, and that you are not located in a country subject to a U.S. government embargo or listed on any U.S. government restricted-party list.

03Accounts and Security

You must provide accurate, complete, and current information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at athlo@athloapp.com of any unauthorized access.

You may not create an account using automated means, share or transfer your account, or maintain more than one account for the purpose of evading a suspension or ban.

04Permitted Use and Prohibited Conduct

Individual Users may use the Platform for personal, non-commercial purposes. Coaches, Hosts, and Organizers may use the Platform to offer and charge for games, sessions, events, and programs in accordance with these Terms. No other commercial use of the Platform is permitted without our prior written consent.

You may not:

• Harass, abuse, threaten, stalk, or harm other Users
• Share explicit, offensive, discriminatory, or illegal Content
• Impersonate any person or entity, or create fake or misleading accounts
• Exploit, reverse engineer, scrape, or manipulate the Platform, its AI features, its payment flows, or its location features
• Circumvent the Platform to arrange payment elsewhere in order to avoid fees, where the connection was made through Athlo
• Collect information about other Users for any purpose unrelated to your legitimate use of the Platform
• Interfere with, disrupt, or place undue load on the Platform or its infrastructure
• Upload malicious code or attempt to gain unauthorized access to any account, system, or data

05Athlo Is a Venue, Not a Party

Athlo is a technology platform that connects Users. Athlo is not a party to any agreement between Users. When you join a game, book a coach, buy a ticket, or register for a program, the agreement is between you and the Host, Coach, or Organizer — not with Athlo.

Hosts, Coaches, and Organizers are independent third parties. They are not employees, agents, partners, contractors, or representatives of Athlo. Athlo does not supervise, direct, control, train, certify, or endorse them, and does not guarantee the quality, safety, legality, or suitability of any game, session, event, program, facility, or equipment.

Athlo does not conduct background checks, criminal record checks, or identity verification on Users. Any badge, rating, review, or verification indicator displayed on the Platform reflects Platform activity only and does not constitute a background check, endorsement, or assurance of any kind.

06Hosts, Coaches, and Organizers

If you offer games, sessions, events, or programs through the Platform, you represent and warrant that you:

• Hold all licenses, certifications, permits, and permissions required for your activity in your jurisdiction
• Maintain adequate general liability and, where applicable, professional liability insurance
• Have the right to use any facility, field, court, or venue you list
• Accurately describe the activity, its price, its skill level, its location, and any equipment provided
• Comply with all applicable laws, including those governing youth sports, coaching of minors, background screening requirements, tax reporting, and consumer protection
• Will report income you receive through the Platform to the appropriate tax authorities

You are solely responsible for the safety and lawful operation of your activity, and you agree to indemnify Athlo for any claim arising from it, as set out in Section 21.

07Assumption of Risk and Release

Athletic activity carries inherent risks, including the risk of serious injury, permanent disability, and death.

You understand and voluntarily accept these risks. You acknowledge that meeting other Users in person carries additional risks, and that Athlo does not screen or vet Users. Exercise caution, meet in public where possible, tell someone where you are going, and stop any activity immediately if you experience pain, dizziness, or other symptoms.

To the fullest extent permitted by law, you release Athlo LLC and its members, officers, employees, and affiliates from any and all claims, demands, damages, and causes of action arising out of or relating to your participation in any activity arranged through the Platform, your interaction with any other User, or the condition of any facility or equipment — whether occurring on or off the Platform, and whether or not caused in whole or in part by the negligence of any other User.

You are strongly encouraged to maintain your own health and accident insurance. Keep your emergency contact information current in the app.

Some jurisdictions do not permit the release of certain claims. Nothing in this Section releases Athlo from liability that cannot be released under applicable law.

08Teams, Rosters, and Minors

Organizers and Coaches may create teams, add roster entries, import rosters, and invite players and families to join. If you add another person to a roster, you represent that you have the authority and any necessary consent to do so, and a legitimate reason to possess and share their information.

If a roster entry identifies a minor, you represent that you have obtained verifiable consent from that minor's parent or legal guardian before adding them, in accordance with the Children's Online Privacy Protection Act and any other applicable law.

Parents and guardians may respond to availability requests, manage schedules, sign documents, and make payments on behalf of a minor in their care. By doing so, you confirm you are that minor's parent or legal guardian and accept responsibility for their participation. You remain responsible for supervising your child's use of the Platform.

Athlo does not verify family relationships, guardianship, custody arrangements, or team affiliations. Organizers are responsible for confirming that the people they add to a roster belong there.

09Marketplace Payments and Refunds

Payments for games, coaching sessions, tickets, event registrations, and program fees are processed by Stripe. Athlo does not store your full card details. Your use of Stripe is subject to Stripe's own terms and privacy policy.

For most paid activities, funds are held in escrow and released to the Host, Coach, or Organizer after attendance is verified — typically by QR code scan at the activity. Athlo may deduct a service fee, disclosed at the time of transaction, before payout.

Refunds work as follows:

• If a Host, Coach, or Organizer cancels, escrowed funds are returned to your original payment method. Depending on your bank, this typically takes 5–10 business days.
• If you cancel, the cancellation policy set by that Host, Coach, or Organizer applies. Review it before you book.
• Once an activity has been completed and verified, payment is final and Athlo cannot reverse it.
• Disputes about whether an activity took place or matched its description are between you and the other User. Athlo may, at its sole discretion, mediate or reverse a transaction still held in escrow, but is under no obligation to do so.

Initiating a chargeback rather than contacting us first may result in suspension of your account pending resolution.

10Subscriptions and In-App Purchases

Athlo offers optional paid subscription tiers alongside a free, ad-supported tier. The tiers available, what each includes, and their prices are shown in the app before you purchase. Paid tiers remove ads and raise or remove usage limits.

Subscriptions are sold and billed through the Apple App Store or Google Play, not by Athlo directly. We use a third-party service to verify subscription status across your devices.

• The subscription name, price, billing period, and included features are disclosed before purchase
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period
• Manage or cancel your subscription in your Apple ID or Google Play account settings — cancelling in the app alone does not stop billing
• Refunds for subscriptions are governed by Apple's and Google's refund policies. Athlo cannot issue or reverse them
• Use Restore Purchases in the app if a paid tier does not appear after reinstalling or switching devices

We may change subscription pricing or features. Price changes take effect at your next renewal and will be communicated in advance as required by the applicable app store.

11AI Features

Athlo uses artificial intelligence for sports insights, recommendations, summaries, matching, and video analysis, including through SportBud. AI outputs are generated automatically and are provided for informational purposes only. They may be incomplete, outdated, biased, or simply wrong.

Do not rely on AI output for training decisions, health decisions, injury assessment, wagering, or any other decision with real consequences. Athlo does not guarantee any outcome, result, or performance improvement. Consult a qualified professional before acting on any training or fitness suggestion.

Content you submit to AI features may be processed by third-party model providers. See our Privacy Policy for details. Do not submit sensitive personal information to AI features.

12Health and Medical Disclaimer

Athlo does not provide medical advice. Nothing on the Platform — including AI output, coach listings, training content, or forms — is a substitute for professional medical advice, diagnosis, or treatment.

Consult a healthcare professional before beginning any exercise program. Stop immediately and seek medical attention if you experience chest pain, shortness of breath, dizziness, or injury. If you have a health condition relevant to your safety or the safety of others in an activity, disclose it to the relevant Host or Coach.

Where the Platform is used to collect medical forms, waivers, or health information on behalf of a team or program, Athlo acts only as a storage and transmission tool for the Organizer. Athlo is not a healthcare provider and does not review, verify, or act on that information.

13User Content

You retain ownership of the Content you upload. You grant Athlo a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, display, and distribute your Content solely for the purpose of operating, improving, and promoting the Platform. This license ends when you delete the Content, except for copies retained in backups or Content shared with others who have not deleted it.

You are solely responsible for your Content and represent that you have all rights necessary to share it and that it does not infringe anyone's rights. We may remove Content that violates these Terms, without notice.

If you send us feedback, suggestions, or ideas, you grant us an unrestricted, perpetual right to use them without compensation or attribution.

14Chat and Communications

Users must follow community guidelines in all communications. Harassment, hate speech, sexual content involving minors, threats, and illegal content are strictly prohibited and may be reported to law enforcement.

Athlo may review communications where necessary for safety, abuse prevention, legal compliance, or to respond to a support request. Message delivery, response times, and chat availability are not guaranteed. Exercise caution when sharing personal information in chats.

15Location Features

Location features help connect you to nearby games, events, and facilities. You control location permissions through your device settings and can disable them at any time, though some features will not work without them.

Be aware that sharing your location, or joining an activity at a specific place and time, reveals information about your whereabouts to other Users. Athlo is not responsible for how other Users handle that information.

16Third-Party Services and News

The Platform integrates third-party services including payment processing, sports data, news feeds, calendar synchronization, mapping, and authentication providers. Athlo is not responsible for third-party content, availability, accuracy, or terms.

News and sports data are supplied by third-party sources. Athlo does not guarantee their accuracy, completeness, or timeliness, and may modify or remove them at any time. When sharing news content, respect copyright and attribution requirements.

17Advertising

Athlo's free tier is supported by advertising delivered through Google AdMob. Ads appear periodically in the news feed and in LinkUp listings, and are labeled so they are distinguishable from Athlo content.

Athlo Plus and Athlo Pro remove ads. If you cancel a paid tier, ads return when your subscription period ends.

Advertisements are supplied by third parties. An ad appearing in Athlo is not an endorsement, recommendation, or vetting of the advertiser, its products, or its claims by Athlo. Any dealing you have with an advertiser is solely between you and them, and Athlo is not responsible for any loss arising from it.

Advertisers and their partners may collect information about your device and your interaction with ads under their own privacy policies. What we and Google collect, and how you can limit or opt out of personalized advertising, is described in our Privacy Policy. We do not serve personalized ads to users we know to be under 18.

We may change ad frequency, format, or placement at any time.

18Disclaimers

The Platform is provided “as is” and “as available,” without warranty of any kind, express or implied. To the fullest extent permitted by law, Athlo disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

Athlo does not warrant that the Platform will be uninterrupted, secure, or error-free; that scores, statistics, news, or AI output will be accurate; or that any User, activity, facility, or venue will meet your expectations or be safe.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

19Limitation of Liability

To the fullest extent permitted by law, Athlo LLC and its members, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the Platform — whether based in contract, tort, negligence, strict liability, or any other theory, and whether or not we were advised of the possibility of such damages.

Athlo's total aggregate liability for all claims relating to the Platform will not exceed the greater of (a) the total amount you paid to Athlo in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

20Dispute Resolution and Arbitration

Informal resolution first. Before filing a claim, contact us at athlo@athloapp.com with a written description of the dispute and the relief you seek. Both parties agree to attempt in good faith to resolve the dispute informally for 60 days.

Binding arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in Franklin County, Ohio, or by videoconference or on the documents at your election. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. You and Athlo agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

30-day opt-out. You may opt out of this arbitration agreement by emailing athlo@athloapp.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Include your name and the email on your account. Opting out will not affect any other part of these Terms.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

Time limit. Any claim must be filed within one year after it arises, or it is permanently barred, unless applicable law prohibits such a limitation.

Governing law. These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. Where arbitration does not apply, the state and federal courts located in Franklin County, Ohio have exclusive jurisdiction.

21Indemnification

You agree to defend, indemnify, and hold harmless Athlo LLC and its members, officers, employees, and affiliates from any claim, demand, damage, loss, liability, cost, or expense (including reasonable attorneys' fees) arising out of or relating to: your use of the Platform; your Content; any activity, session, event, or program you host, coach, organize, or attend; your interaction with any other User; your violation of these Terms or of any law; or your infringement of any third party's rights.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense, and you agree to cooperate with our defense.

22Intellectual Property

The Platform, including its software, design, logos, trademarks, and all content other than User Content, is owned by Athlo LLC and protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose. All rights not expressly granted are reserved.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from any part of the Platform, or remove any proprietary notice.

23Copyright and DMCA

Athlo respects intellectual property rights. If you believe your copyrighted work has been infringed on the Platform, send a notice to athlo@athloapp.com including:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and where it is located on the Platform
• Your contact information
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

We will respond to valid notices and may remove the material. Users whose material is removed may submit a counter-notice. Accounts of repeat infringers will be terminated.

24Privacy and Data

Our Privacy Policy explains what we collect, how we use it, and your choices. It forms part of these Terms.

We use industry-standard security measures, but no system is completely secure. We will notify affected users of a significant data breach within the timeframes required by applicable law. Enable two-factor authentication where available and keep your credentials confidential.

25Account Deletion

You may delete your account at any time through in-app settings or by emailing athlo@athloapp.com. On deletion:

• Account access is permanently disabled
• Personal data is deleted within 30 days, except where retention is required by law, needed to resolve a dispute, or necessary to complete a pending transaction
• Backup copies may persist for up to 90 days
• Content you shared into group chats or teams may remain visible to other members

Deleted accounts cannot be recovered. Deleting your Athlo account does not cancel a subscription billed by Apple or Google — cancel that separately in your app store account settings.

26Termination

We may suspend or terminate your access at any time, with or without notice, if you violate these Terms, if we believe your conduct creates risk for other Users or for Athlo, or if we discontinue the Platform. On termination, your license to use the Platform ends immediately. Sections 5, 7, 13, 18, 19, 20, 21, 22, and 30 survive termination.

27Force Majeure

Athlo is not liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics, war, civil unrest, government action, labor disputes, power or internet failure, or failure of a third-party service provider. Service may be suspended during such events without liability.

28Apple and Google Terms

If you downloaded the app from the Apple App Store, you acknowledge that these Terms are between you and Athlo LLC only, not Apple; that Apple has no obligation to provide maintenance or support; that Apple is not responsible for any product warranty, product liability, or third-party intellectual property claim relating to the app; and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service.

29Changes to These Terms

We may update these Terms. We will update the “Last updated” date above and, for material changes, notify you by email or in-app notification. Continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Platform and delete your account.

30General Provisions

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Athlo regarding the Platform.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions stay in force.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

No third-party beneficiaries, except as stated in Section 28.

Governing language. These Terms may be translated. If versions conflict, the English version controls.

31Contact

Athlo LLC
Columbus, Ohio, United States
athlo@athloapp.com